CUSTOMER SUPPORT
Student Support & Retention
Conversational bots that resolve FAQs and triage edge cases.
Available AI Agents
Explore agents built for student support & retention. Deploy instantly or customise for your workflow.

24/7 AI Chatbot
"Intercom reduced average response time from 24 hours to 2 minutes, improving customer satisfaction by 20% using AI chatbots." Example of similar AI customer support solution, not this specific agent
Handles customer queries automatically 24/7, improving response times and satisfaction.
- Provides instant answers to frequent customer questions
- Escalates complex issues to human agents with full context
- Logs interactions for reporting and analytics

SignalKlines AI
Man Group deployed an AI agentic system that generated “several dozen” trading ideas that passed its investment committee
Fetches Tesla OHLCV data, uses AI to detect candlestick patterns and volume anomalies, returns structured trade signals
- Automatically fetches 1h and 1d OHLCV data for Tesla
- Detects reversal candlestick patterns (Doji, Engulfing, Hammer, Shooting Star)
- Detects volume divergence in context of price action

SmartRoute AI Orchestrator
Salesforce saved 50,000 hours in one quarter using Einstein in Slack to automate routine tasks
Classifies requests and sends them to the best model to maximize relevance, speed, and cost efficiency.
- Automatically classify user requests into categories
- Route each request to the optimal LLM
- Maintain conversation state across turns

Support Triage Router
Slack cut ticket response from ~2 days to 24 hours, with 97% tickets submitted via Slack using Halp workflows
Scans a support Slack channel for “ticket” reactions, drafts titles/summaries with AI, prevents duplicates, and creates prioritized Linear issues with links back to Slack
- Detects tagged Slack messages and turns them into tickets
- Auto-writes clear titles & summaries from raw messages
- Maps urgency → Linear priority (low/med/high/urgent)

SupportLoop Auto-Responder
Allstate shifted most of 50k daily claimant communications to AI-written, human-verified emails—clearer, less jargony responses
Routes new emails to an AI knowledge base, replies automatically when confident, and escalates to a human expert when not. Human answers are converted into new Q&A pairs to grow your KB continuously
- Auto-replies from a vetted Q&A base in your voice
- Escalates unclear cases to a named expert with full context
- Converts expert replies into reusable Q&A entries automatically

VoiceGraph Expert
Deloitte's DARTbot streamlined employee interactions and reduced internal system search time, achieving measurable efficiency improvements in knowledge access.
This AI agent creates voice-powered expert systems that intelligently route queries to specialized knowledge domains via InfraNodus graphs for comprehensive responses.
- Provides 24/7 expert-level knowledge access through voice
- Eliminates knowledge silos across different business domains
- Reduces time spent searching through internal documentation

Welcomer for WhatsApp (Evolution API)
KLM runs 24/7 social messaging with 350+ agents across 8 channels (incl. WhatsApp).
Listens for join events in a chosen WhatsApp group and sends a private, personalized welcome DM via Evolution API—after a natural delay—while keeping the setup simple and auditable.
- Sends private welcome DMs to each new member
- Adds a short human-like delay before messaging
- Filters events to a specific group to avoid noise

WhatsApp Multilingual Support AI
Sephora automated 25% of all customer conversations and achieved 73% satisfaction with its chatbot deployment.
Automates WhatsApp customer service: transcribes audio, processes images, fetches knowledge, and responds in English or Roman Urdu via Claude AI + Docs.
- Handles all WhatsApp message types (text, audio, image) automatically
- Transcribes voice and describes images before passing to AI
- Fetches relevant knowledge from Google Docs to inform answers

Customer Support Agent
Salesforce reduced support costs by 30% and improved customer satisfaction by 20% using its AI-powered Agentforce platform.
An AI-powered customer support agent that automates responses, handles inquiries, and improves overall customer experience.
- Automates responses to frequently asked questions
- Provides 24/7 customer support across multiple channels
- Integrates with existing CRM systems for seamless data flow

Meta Quest Knowledge
Salesforce reduced support costs by 30% and improved customer satisfaction by 20% using its AI-powered Agentforce platform.
An advanced AI-powered knowledge management agent that structures and retrieves information related to Meta Quest, improving accessibility and decision-making.
- Organizes and structures information related to Meta Quest
- Utilizes AI to enhance information retrieval processes
- Provides timely access to relevant data

Solving Complex Tasks with Nested Chats
A logistics company implemented a hierarchical agent system using LangChain, achieving a 20% improvement in operational efficiency by decomposing complex tasks into specialized subtasks.
Employs nested chat agents to decompose and resolve complex tasks, facilitating efficient problem-solving in commercial contexts.
- Decomposes complex tasks into specialized subtasks
- Facilitates multi-agent collaboration through nested chat structures
- Ensures iterative refinement and validation of solutions

Telegram AI Bot Assistant
Lyft reduced driver support resolution times by 87% using Anthropic’s Claude AI assistant for customer service
A versatile assistant bot that processes voice and text messages through Telegram, offering seamless AI-driven conversations.
- Automates responses to frequently asked questions
- Provides 24/7 customer support availability
- Reduces human agent workload by handling routine inquiries

Agentic Telegram AI Bot
OPPO achieved an 83% chatbot resolution rate and a 57% boost in repurchase rates with Sobot’s AI-powered customer service solutions.
An advanced Telegram bot leveraging LangChain and OpenAI for conversational AI. Supports memory, dynamic tool use, and handles incoming events for rich, context-aware chat interactions.
- Automates customer interactions through intelligent, context-aware conversations
- Remembers past interactions to provide personalized responses
- Utilizes dynamic tools to assist users effectively

Angie-Personal AI Assistant
"Vodafone Germany reduced average handling time by 20% and handled 40% of customer service calls through AI voice assistants, enhancing efficiency and customer satisfaction."
Personal voice & text assistant bot that answers queries, manages tasks, and interacts naturally using AI.
- Instant Query Resolution
- Multilingual Support
- Task Management

Chat with OpenAI’s GPT
Lyft reduced driver support resolution times by 87% using Anthropic’s Claude AI assistant for customer servic
A minimal Telegram bot that forwards user messages to GPT and returns AI-generated replies. Ideal starting point for AI chat.
- Automates responses to frequently asked questions
- Provides 24/7 customer support availability
- Reduces human agent workload by handling routine inquiries

Meeting Assistant Flow
Morgan Stanley Wealth Management saved ~30 minutes per client-meeting using an OpenAI-powered assistant for note-taking and follow-ups
Assists in organizing and managing meetings — from agenda preparation and scheduling to live support and action-item capture.
- Automatically drafts and distributes meeting agendas based on participants and objectives
- Schedules meetings across multiple calendars and time-zones with minimal back-and-forth
- Captures live discussion, extracts decisions and action items, and assigns follow-ups

Mail-to-Jira Orchestrator
Hoag Health cut ticket resolution time by 86% and raised CSAT by +13 pts after moving from Outlook
Automates conversion of incoming emails into structured Jira issues and subtasks. Classifies intent, extracts tasks, and creates tickets with consistent summaries and owners
- Converts inbound emails into standardized Jira tickets with linked subtasks
- Auto-classifies issue type and priority to reduce misrouting
- Summarizes long emails into clear, action-oriented descriptions

LeadEnrichNotify
Mention increased signup conversion by 54% after integrating Clearbit enrichment into their registration flows
Automatically enrich new Discourse users via Clearbit and post curated Slack alerts for high-value leads
- Automatically enrich new community users with company & role metadata
- Filter out low-value or generic signups (e.g. consumer email domains)
- Prioritize and score leads based on custom criteria (e.g. employee count, website rank)

ChatScout for Telegram
Klarna deployed an AI assistant that handled 2.3M chats, cut handling time 11→2 min, and matched CSAT—example of similar AI assistant tech
A Telegram research assistant that clarifies your question, performs live web research, and returns concise, linked summaries you can trus
- Turns chat questions into precise, researchable queries
- Delivers sourced summaries with links and key takeaways
- Highlights pros/cons and decision criteria for quick choices

TeleResearch Navigator
NatWest handled 10.8 million customer queries in 2023 via its digital assistant
An AI research helper in Telegram that clarifies your question, searches the live web, and returns concise, well-sourced summaries with links—without leaving chat
- Delivers concise, sourced research answers in Telegram
- Reformulates unclear questions to the decision-point
- Pulls live web results; no stale or speculative claims

Extract Resume PDF
Hassan II University of Casablanca processed 2,325 CVs using an NLP-based system and achieved average processing time of 3.84 seconds per CV (example of similar technology, not this exact agent)
This workflow extracts structured data from resumes using AI, converts it into html, and then generates a well‑formatted pdf using gotenberg.
- Automatically ingest resumes (pdf/docx) and extract key structured fields via AI
- Populate an html template with extracted data for consistent layout and design
- Generate a pdf via gotenberg for standardised output and archival

Twitter Virtual AI Influencer
Imam Abdulrahman Bin Faisal University extended student engagement beyond class via Twitter, tracking sustained follower interactions for weeks post-course.
Manages a virtual AI influencer’s twitter account: auto‑generates tweets, interacts with followers, supports education brand voice and scale.
- Generates tweets in the voice of your virtual influencer persona aligned with your brand
- Monitors replies, uses AI to draft responses, escalates to human when needed
- Schedules posts across time zones and campaigns for student‑targeted engagement
More in Customer Support
Help Desk Copilot
Agent sidekick for instant replies, summaries, and escalations.
Operations & Analytics
Automated article drafting, clustering, and gap detection.
Quality Assurance
Monitor sentiment and compliance across every support interaction.
Voice Virtual Agents
Phone-first agents that handle inbound calls end-to-end.