CUSTOMER SUPPORT
Voice Virtual Agents
Phone-first agents that handle inbound calls end-to-end.
Available AI Agents
Explore agents built for voice virtual agents. Deploy instantly or customise for your workflow.
AgentOps Monitor
AppFolio enhanced its LLM application performance by integrating Datadog LLM Observability, leading to improved model quality and faster feature expansion
Provides comprehensive observability for LLM agents, enabling proactive issue detection and performance optimization.
- Real-time tracking of LLM agent interactions
- Monitoring of tool usage and dependencies
- Error detection and logging
LeadIntel Pro — AI Pre-Meeting Research Assistant
MUFG implemented agentic AI tools, achieving a 25% increase in conversion rates and 30% shorter sales cycles.
LeadIntel Pro enriches company and contact data for new meeting invites using Perplexity, RapidAPI, and GPT, then delivers concise summaries to Slack — saving sales teams 30–45 minutes per meeting
- Triggers on Calendly invitee creation
- Orchestrates sub-agents: Company, Person, Signals
- Enriches via Perplexity AI and LinkedIn APIs
VoiceGraph Expert
Deloitte's DARTbot streamlined employee interactions and reduced internal system search time, achieving measurable efficiency improvements in knowledge access.
This AI agent creates voice-powered expert systems that intelligently route queries to specialized knowledge domains via InfraNodus graphs for comprehensive responses.
- Provides 24/7 expert-level knowledge access through voice
- Eliminates knowledge silos across different business domains
- Reduces time spent searching through internal documentation
WhatsApp Multilingual Support AI
Sephora automated 25% of all customer conversations and achieved 73% satisfaction with its chatbot deployment.
Automates WhatsApp customer service: transcribes audio, processes images, fetches knowledge, and responds in English or Roman Urdu via Claude AI + Docs.
- Handles all WhatsApp message types (text, audio, image) automatically
- Transcribes voice and describes images before passing to AI
- Fetches relevant knowledge from Google Docs to inform answers
Customer Support Agent
Salesforce reduced support costs by 30% and improved customer satisfaction by 20% using its AI-powered Agentforce platform.
An AI-powered customer support agent that automates responses, handles inquiries, and improves overall customer experience.
- Automates responses to frequently asked questions
- Provides 24/7 customer support across multiple channels
- Integrates with existing CRM systems for seamless data flow
Solving Complex Tasks with Nested Chats
A logistics company implemented a hierarchical agent system using LangChain, achieving a 20% improvement in operational efficiency by decomposing complex tasks into specialized subtasks.
Employs nested chat agents to decompose and resolve complex tasks, facilitating efficient problem-solving in commercial contexts.
- Decomposes complex tasks into specialized subtasks
- Facilitates multi-agent collaboration through nested chat structures
- Ensures iterative refinement and validation of solutions
Telegram AI Bot Assistant
Lyft reduced driver support resolution times by 87% using Anthropic’s Claude AI assistant for customer service
A versatile assistant bot that processes voice and text messages through Telegram, offering seamless AI-driven conversations.
- Automates responses to frequently asked questions
- Provides 24/7 customer support availability
- Reduces human agent workload by handling routine inquiries
Agentic Telegram AI Bot
OPPO achieved an 83% chatbot resolution rate and a 57% boost in repurchase rates with Sobot’s AI-powered customer service solutions.
An advanced Telegram bot leveraging LangChain and OpenAI for conversational AI. Supports memory, dynamic tool use, and handles incoming events for rich, context-aware chat interactions.
- Automates customer interactions through intelligent, context-aware conversations
- Remembers past interactions to provide personalized responses
- Utilizes dynamic tools to assist users effectively
Angie-Personal AI Assistant
"Vodafone Germany reduced average handling time by 20% and handled 40% of customer service calls through AI voice assistants, enhancing efficiency and customer satisfaction."
Personal voice & text assistant bot that answers queries, manages tasks, and interacts naturally using AI.
- Instant Query Resolution
- Multilingual Support
- Task Management
Chat with OpenAI’s GPT
Lyft reduced driver support resolution times by 87% using Anthropic’s Claude AI assistant for customer servic
A minimal Telegram bot that forwards user messages to GPT and returns AI-generated replies. Ideal starting point for AI chat.
- Automates responses to frequently asked questions
- Provides 24/7 customer support availability
- Reduces human agent workload by handling routine inquiries
VoxCommerce Care
Marks & Spencer routed calls with >90% accuracy and saved 10s per call using Twilio speech + AI routing
Voice AI for WooCommerce that verifies customers, fetches orders, tracks shipments, and answers KB questions via RAG—available by phone 24/7 through VAPI + Twilio
- Answers order-status calls 24/7 and reads real-time tracking info
- Verifies customers before sharing order details (privacy-safe)
- Explains returns, exchanges, and shipping policies from your KB
Summarize Google Forms Feedback via GPT
Ajman University leveraged AI-powered personalised learning tools and achieved significantly higher academic performance and engagement for pre-service teachers.
Summarises feedback collected through Google Forms and stored in Google Sheets using GPT, delivering quick, structured insights from survey responses.
- Automatically detects new Google Forms responses in a Google Sheet and triggers analysis
- Summarises each open‑ended response into a short statement and tags it with category & sentiment
- Aggregates themes and writes summary statistics (e.g., “Top 3 recurring suggestions”) into the sheet
More in Customer Support
Help Desk Copilot
Agent sidekick for instant replies, summaries, and escalations.
Operations & Analytics
Automated article drafting, clustering, and gap detection.
Quality Assurance
Monitor sentiment and compliance across every support interaction.
Student Support & Retention
Conversational bots that resolve FAQs and triage edge cases.